Terms and Conditions

1. Agreement to Terms

Welcome to The Pawsome Place ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your access to and use of our website located at your-domain.com (the "Website") and any services provided through the Website.

By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Website or use our services.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our Website. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes.

2. Definitions

For the purposes of these Terms:

• "User", "You", and "Your" refer to the individual accessing or using the Website.
• "Content" refers to all text, images, videos, audio files, and other materials available on the Website.
• "Services" refer to all pet care services, products, and information provided by The Pawsome Place.
• "Third Party" refers to any individual, company, or entity that is not directly affiliated with The Pawsome Place.

3. Use of Website

3.1 Eligibility

You must be at least 18 years old to use our Website and services. By using the Website, you represent and warrant that you are of legal age and have the legal capacity to enter into these Terms.

3.2 Account Registration

Certain features of our Website may require you to register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3.3 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes.

4. Prohibited Uses

You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, or impair the Website. Prohibited activities include, but are not limited to:

• Violating any applicable local, national, or international law
• Transmitting any harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable material
• Impersonating any person or entity or falsely stating or misrepresenting your affiliation
• Interfering with or disrupting the Website or servers connected to the Website
• Attempting to gain unauthorized access to any portion of the Website
• Using any automated system, including "robots," "spiders," or "scrapers" to access the Website
• Collecting or harvesting personal information from other users
• Transmitting spam, chain letters, or other unsolicited communications
• Uploading or transmitting viruses or malicious code
• Engaging in any activity that infringes upon intellectual property rights

5. Services and Products

5.1 Service Descriptions

We strive to provide accurate descriptions of our pet care services and products. However, we do not warrant that product descriptions, pricing, or other content on the Website is accurate, complete, reliable, current, or error-free.

5.2 Pricing and Payment

All prices are displayed in the applicable local currency and are subject to change without notice. We reserve the right to modify or discontinue services and products at any time. Payment must be made in full at the time of booking or purchase unless otherwise specified.

5.3 Booking and Cancellation

Service bookings are subject to availability. Cancellation policies vary by service type and will be clearly communicated at the time of booking. Late cancellations or no-shows may result in fees as specified in the applicable service agreement.

6. Intellectual Property Rights

6.1 Ownership

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, design, selection and arrangement) are owned by The Pawsome Place, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Trademarks

The Pawsome Place name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of The Pawsome Place or its affiliates. You may not use such marks without our prior written permission.

6.3 User Content

If you submit, post, or upload any content to the Website (including reviews, comments, or photos), you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, adapt, publish, and display such content for business purposes.

7. Limitation of Liability

7.1 Disclaimer of Warranties

THE WEBSITE AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE PAWSOME PLACE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE PAWSOME PLACE, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use the Website
• Any conduct or content of any third party on the Website
• Any content obtained from the Website
• Unauthorized access, use, or alteration of your transmissions or content

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE WEBSITE OR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED EUROS (€100), WHICHEVER IS GREATER.

8. Indemnification

You agree to defend, indemnify, and hold harmless The Pawsome Place and its licensors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Website or services
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations

9. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy. By using the Website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

10. Third-Party Links and Content

The Website may contain links to third-party websites or services that are not owned or controlled by The Pawsome Place. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that The Pawsome Place shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

11. Termination

11.1 By Us

We may terminate or suspend your account and access to the Website immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms. Upon termination, your right to use the Website will immediately cease.

11.2 By You

You may terminate your account at any time by contacting us or by ceasing to use the Website. If you wish to delete your account, please contact us at the email address provided in the Contact Information section.

11.3 Effect of Termination

All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law and Jurisdiction

12.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Croatia, without regard to its conflict of law provisions.

12.2 Jurisdiction

Any disputes arising out of or relating to these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the courts of Croatia. You agree to submit to the personal jurisdiction of such courts.

12.3 Consumer Rights

If you are a consumer under Croatian or European Union consumer protection law, nothing in these Terms affects your statutory rights that cannot be waived by agreement.

13. Dispute Resolution

13.1 Informal Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the breach thereof, the parties agree to first attempt to resolve the dispute through good faith negotiations for a period of thirty (30) days before initiating formal proceedings.

13.2 Mediation

If the dispute cannot be resolved through negotiations, the parties agree to attempt resolution through mediation administered by a mutually agreed-upon mediator in Croatia before resorting to arbitration or litigation.

13.3 Alternative Dispute Resolution

European consumers may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/ to resolve disputes.

14. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will make reasonable efforts to provide at least thirty (30) days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Website after revisions become effective, you agree to be bound by the revised terms.

It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page indicates when these Terms were last revised.

15. Severability and Waiver

15.1 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

15.2 Waiver

No waiver by The Pawsome Place of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or additional terms published by us on the Website, constitute the entire agreement between you and The Pawsome Place concerning your use of the Website and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and The Pawsome Place.

17. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the Website, please contact us:

We will make every effort to respond to your inquiry within five (5) business days.